Refund policy

There will no refunds for customized products and refund for all other products will be processed in the event wrong size/color has been delivered. Refunds will be initiated within 7 days from receipt of product. 
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To be eligible for a refund, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a refund, you can contact us at tinyhelps@thetinyhumansco.com.

Please note that returns will need to be sent to the following address: The Tiny Humans Co, 9, Kalptaru Ind Estate,  Near Waghmare Hospital,  Chinchpada, Vasai (E) - 401208

You can always contact us for any return question at tinyhelps@thetinyhumansco.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at tinyhelps@thetinyhumansco.com.